Last year Silicon
Valley's celebrated Frog Design crew got a three-day crash course in
cute -- from the company that practically owns the source code. Frog
had just won the contract to design a new line of products that
would help Walt
Disney Co. (DIS)
crack the $9 billion consumer electronics market for kids ages 6 to
12. Disney dispatched one of its top art directors, Jeff Shelly, to
prepare the ground. Shelly had Frog's veteran designers draw
stylized pictures of products, animals, and Disney characters. On a
whiteboard, Shelly even sketched a likeness of Frog co-CEO Hartmut
Esslinger with his "Mickey-fied" head plopped onto the body of a
frog.
The idea was to get the creative folks in touch with the elements
of imagery that make Mickey Mouse so irresistible from ear to toe.
Designers pored over every book from Fantasia to Toy
Story, looking for similarities between the mouse and his pals.
They photocopied pages, chopped them up, and tacked them to
corkboard. "We cut out the eyes of all the characters, we cut out
all the hands," says Frog designer Luke Williams. "We started to see
patterns."
Two new Disney gizmos that hit the shelves earlier this fall -- a
two-way radio and a cordless phone, both built by Motorola
(MOT)
-- are relying on those very patterns to break new ground for
licensed Disney products, maybe even for product design itself.
Unlike past attempts to license kids' gadgets built around literal
cartoon imagery -- remember the oversize Mickey Mouse-head camera
from the 1970s? -- the Frog/Disney phones are designed to be
kid-friendly, but with truly grown-up aesthetics. The basic shape
and features of each are subtly drawn from the composite elements of
Disney characters: eyes, tails, feet, torsos, and hands.
Both devices, for example, share the basic "bean shape" of many
Disney characters -- an hourglass form with the top slightly out of
balance with the bottom, or vice versa. That's what makes Mickey
appear top-heavy and about to fall over unless he moves on to the
next adventure -- a crucial element for designers, it turns out, as
it taps into a kid's fleeting attention span. "Psychologically,
asymmetry brings movement, energy, and excitement to an object,"
Williams explains. The designers also used big LCD
screens with a thicker black outline on top to suggest an eye.
The mouthpiece on each phone forms a smile with a tiny lip line. The
designers hope this Mickey-based design grammar will make the
gadgets appear friendly and inviting, so kids and adults alike will
pull them off the shelves.
A glance around the consumer electronics world shows how the same
anthropomorphic design elements are working for adult products. The
bean-shaped TiVo
(TIVO)
remote control, for example, helps consumers get comfortable with a
new category of device, a personal video recorder. Though it looks
symmetrical from top to bottom, the bulbous curves make it stick out
in a world of rectilinear remotes. Similarly, Apple
has always used friendly, organic designs to bring business machines
to a broader audience.
The Frog-designed phone and radio are the first of many new
Disney products slated to emerge from the partnership over the next
few years. If they prove a hit during the holidays, expect a slew of
other Mickey-based devices, including a DVD player, TV, boom box,
computer, and digital camera. If they don't work? Not even cute will
keep them from being eaten alive. 
